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Sheer Madness

If there are two words to describe the past three months, it will be ‘Sheer Madness’.

It is sheer madness to work 12 to 15 hours a day. Not to mention I work at home too. The work just keep piling up.

It is sheer madness to face new problems, new obstacles every single day. Before I could find a solution to the previous day problems, I am looking at new problems for the day. Every single day. Every morning when I wake up, the first question that goes into my mind will be, ‘What new problems today?’. Every night before I sleep, I sigh at the unresolved problems for the day, and worry about what new problems next day will bring. Every single day, for the past three months.

It is sheer madness that no matter how hard I try, how flexible I am, how creative I think, how many problems I resolve, the client is never happy. And instead of assisting us so that the project can move forward and rollout in time, they throw everything at us, putting roadblocks everywhere, and just stop us from trying to do our job.

It is sheer madness how much inner strength I had left after all these. I do not think that I still have such a large reserve pool of strength. Too many times when I am on the verge of throwing in the towel yet somehow I still press on. But the question is when will this reserve pool runs dry too?

Sheer madness. When will all these end? When will I finally give up?

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Managing It

So it will start this week.

In the last couple of weeks, one of the things I realised is that everything needs to be managed.

From managing my own management, to the client, to the people who is going to work for me, to the various departments within my company, everyone needs to be managed, and the way to managing each one differs.

It is difficult, especially this is the first time I am working with most of the people that I need to manage. I have to learn how to communicate with them, the words that can and cannot be used, the tone etc. And after going through a couple of weeks, I can say it does not get easier.

No matter how much I disapproved some of the people’s behaviour, or usage of words, or the attitude, I have to bite my tongue and think what is the best way to communicate to them. Like I told myself many times, trying to talk to stupid people and trying not to hurt their feelings by pointing out how stupid they are, is an art. I have to put my own personal feelings aside, especially when people keep trying to put me down, using hurtful words in an abusive tone. I have to control and manage my own emotions even though I know people thinks I am easy to bully. I have to keep telling myself that no matter how right I am, it does not count a single bit once I lose my temper. I have to keep reminding myself that I am above and beyond all these petty and narrow minded people, and if I was to step down to their level, then I am no better than them.

I have to manage these people. And most of all, I have to manage myself.

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Presto 01755 Pressure Cooker CannerI spent the last week working till 9-10pm at night, often the only one left in the office. There are thousand and one things to do, and sometimes I do not know where to start.

I have to learn things fast, and sometimes on the spot. I have to learn how to calculate the pricing, the necessary paper work for resources request. I have to go through the contents of the contract, other related documents and so forth. Since this is the beginning, I know very well that a lot of people’s eyes are on me, and starting well will give them the confidence that I can cope well, and able to manage all these. As such, I double, triple take on everything I do, to ensure I do not make silly mistakes. Sure, it is a learning process for me, but that does not mean I can make that many mistakes.

At night, it is impossible to sleep well, the physical body is tired, but mentally, my brain has yet to slow down from all the mental activities it had undertaken for the day. This is something I must work on, to be able to relax before I sleep, as I will need to be alert and well rested for the next day. I kept telling myself that I need to stay focus and motivated, as I will need the stamina to last for the whole duration.

I also figured that by blogging about my experiences on this, regardless of good or bad experiences, will keep me motivated and prevent myself from making the same mistakes again.

The pressure is building, and this is only the beginning.

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Bring It On

So the second gate is finally opened last Friday.

The feeling was more of a relief than happy. Partly because it took longer than expected, the few months delay were really painful, and partly because I know the actual work starts now. I remember reading somewhere about asking soldiers which part of the war they hated most, and most of them said it is the waiting before the combat starts that they hated.

The tedious and painful learning process starts now. Mistakes will be made along the way, bad decisions will be made, I just hope that I learn something from all this, and the cost that I have to pay for the lessons learn will not be too much to pay for.

So I just need to take in a deep breath, grit my teeth and say, ‘Bring it on!’

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Realm of Oblivion

The first burning gate was finally opened. It took a lot of effort, and after a few weeks of trying, it was finally opened. He stepped through the first gate, the bluish flame still burning fiercely around the gate and approaches the second gate. The second gate burns with a yellowish flame and he can feel the intense heat radiating from the second gate. He is quite confident though that it will be a matter of days, before the second gate is opened too.

And then he will walk into the realm of oblivion. A realm filled with trecherous traps, mountains with rocks so sharp they can slice through the thickest mithril boots, oceans so wide that it will take the strongest ships manned by a whole army of slaves to row through. A realm filled with hordes of hell fire spouting demons, fire blasting imps, succubus, banshees and other beings that exist only in the worst nightmates. A realm with both intense heat and freezing snow. A realm that few mortals will dare to venture in, let alone survive.

But this is his destiny. It is his destiny to survive in the realm of oblivion, and ensuring the small party that he will be leading survive too. He will have to rely all the armour, weapons, spells and crafts to fend off against whatever the realm of oblivion throws at him. He also have to encourage, motivate and care for the people in his party to ensure that they too will be able to protect themselves.

And hopefully, after surviving in the realm of oblivion for more than two years, he will finally find the legendary epic Elixir of Life. It is rumoured to exist at the other end of the realm, and he hopes that it really do exist, and when he finally finds it, it will be worth it.

But for now, there is the question of opening the second burning gate.

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I was trying to catch as much rest as possible before the project starts. As such, I decided to work from home the whole of last week.

I do not have a desk in the office, and most of the time I was working from clients’ site. I only go back to the office to do administrative work, like submitting my claims, doing the financial side of projects etc. So I can pretty work anywhere I want, be it at home, or at Starbucks etc, as long as I can access my emails and contactable on phone. Besides, my company does have a work from home policy, and actually encourages us to do it.

After 1 week, I discovered the following:

  • Continue to do what I always do before I step out of the house for work except putting on my office attire. This helps to put me in the ‘working mood’, so as to speak.
  • Have a comfortable table and chair. Plenty of light, and always have water beside me.
  • Air conditioning must be on.
  • Resist all temptation to do other non-work related stuff, like watching TV. I must say I was pretty discipline in this aspect.
  • Go for lunch around the same time that I would if I was working at clients’ site.

All in all, working from home is pretty good. I am still as productive as I am when I am working from clients’ site. I find myself less stressed which I think is because of the comfortable and familiar environment. However, I do miss the social aspect of working at client’s site. I do not have anyone to joke with, or talk about stuff that is not related to work. Pros and cons.

I have yet to decide if I should continue doing this.

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It has begun, well, sort of.

It is pretty close to confirmation. Questions fly to and fro, time spent pouring through every reply, every document sent. Every decision made is with the blessing of the management so there will be no screwups during this critical period.

In the midst of these hectic activities, planning has to be done. Resources have to be allocated, human resource has to be notified to initiate the hiring process. Roles have to be assigned, and approval seek from management. One thousand and more tasks that need to be planned. And this is only the beginning.

Realised that one must wear multiple hats, business, operational, technical, infrastructure, security and so forth. And the most important hat of all, diplomat.

Much things can be accomplished with diplomacy. Knowing how to play the game, what to say at the right time, is half the battle won.

The next two to three years will be a good measurement of the pain threshold. How much abuse, how much pain, how much suffering before the question is asked,

Is it worth it?

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Dilemma

As the project seems more and more likely to go ahead, I am faced with a dilemma. It seems very possible that we will not be bringing in extra resources for this project. The key project members will be filled with the current resources.

After going through the possible candidates from the current resources, I found that no one was suitable. They each have their own strengths, but it is their weaknesses that makes them unsuitable to take up the key role. I know that it will be a good chance for them to shine in this key role, as it will help with their career, but unfortunately, their weaknesses are just too glaring to ignore.

I can try to bring one of them in, but then there is too much at stake here. The other option will be to bring in extra resources for this project by going out to hire. This will mean I have to put forward my justification for hiring, and I have to ensure that when I explain why the current possible candidates are not suitable, I am not jeopardising their career.

Dilemma even before the project starts. More to come.

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23072009215It was one of the better working trips. I was not required to give any presentation, nor any demonstration for this trip to Hong Kong and China. I was there to observe and listen. The stress was much lesser compared to my previous working trips.

The food was good, the wine was good, and the company was not too bad either. The clients were happy, joking, and talking with us. My bosses seem happy too. All in all, it was a pretty good working trip.

The hotel that I stayed in was a bit old, but I chose a better room, so it came with a harbour view, and the Hong Kong night lights from my room was breathtaking. I regretted not bringing a camera for this trip, instead I had to rely on my Nokia N95 to take a few shots.

And after everything, as I sit on the sofa beside the window looking out at the Victoria Harbour, that familiar feeling slowly sip through the walls. The familiar places, the familiar food must have triggered it.

Taking a deep breath, and then sighing wistfully, I decided to join my bosses in the pub below for a few drinks. I have long told myself that no matter how thick I built the walls, it will never be able to completely block out everything. I just have to learn to ignore whatever that sips through the walls.

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“One ought, everyday at least, to hear a little song, read a good poem, see a fine picture and speak a few reasonable words.” —Johann Wolfgang von Goethe

The words had stopped. The spark of creativity is long extinguished. I find it harder and harder to write.

The last book I read was months ago, and it was a biography. Everything seems to just dried up. All I think about is work, the only words I type are for work, and the only items that I strike off my to-do lists are all work related. Why is my life revolving around work?

I need to find fuel for my soul, I need to read, I need to write, I need to ignite the spark of creativity, and find back my passion. Passion for life. A reason to live. Something to make feel me alive.

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